Terminate subscribtion Step 1 Step 2 Step 3 Step 4 Step 5 Email Form for termination of services If you wish to terminate a Xfiber service it needs to be done via this web-form. This ensures that misunderstandings are avoided and that the transfer to new services is smooth. If access to Internet is very critical for your business, you may consider keeping this service as a backup for your main circuit. Prices on backup circuits are very competitive. Contact us at [email protected] or call us on +47 51 22 75 00 if you require quotes or solutions to your datacom needs. You will normally receive an offer within the same business day. Circuit number * Service type Internet IP-VPN Lan2Lan /Ethernet Ethernet NNI CWDM Dark fiber BBS /Nets SOIL don't know Installation address * Company Name * Contact person * Email for contact person * Tel.# contact person * Requested date for termination (Dateformat: YYYY-MM-DD) * Your name (if different from contact person) Your Email (if different from contact person) Datacommunication services from Xfiber often includes communication between branch offices (IP/VPN), payment terminals (BBS), domain services, homeoffice etc. Have you made sure these services are continued with new provider? ivaretatt tjenester fra xfiber Yes No, please get in touch with us Reason for termination * Close of business Change of location Selected another provider Our datasupplier has recommended another provider Other reason Would you recommend Xfiber to other companies? Would you be likely to consider Xfiber as a provider at a later stage? 0 = Not at all likely / 10 = Extremely likely Anbefale xfiber til andre (1-10) 0 1 2 3 4 5 6 7. 8 9 10 Additional comments By clicking the button "Submit termination" you confirm the following: - Termination of the service. - That you have authorization to perform this termination - That Xfiber can process personal data from this form, for the purpose of termination of this circuit. Important informasjon on termination terms and return of equipment. We have noted you have chosen to cancel this service with us, but hope we are still one of your choices in providing datacommunication services to your company. Please note the following: Unless otherwise agreed, cancellation term is 3 months from expiry of contract period starting from the first day of the following month. Return of equipment: Xfiber equipment installed at customer premises (modem, routers, switches, UPS) needs to be shipped back to Xfiber within 10 days after terminated service. The cost of the equipment is NOK 3.500 to 9.500 + mva. The equipment is labelled Xfiber/NetPower, but may also be labelled with the name of one of our sub-suppliers such as Broadnet, TDC/Telia, Telenor or Powertech. You will soon receive an invoice due 10 days after planned termination of the service covering the cost of the equipment. The invoice will be credited immediately when we receive the equipment in complete and undamaged condition. The address: Labelled "return of equipment" Xfiber AS Fabrikkveien 7 4033 Stavanger Norway Send tracking/package-number to [email protected] as receipt for shipment. Ref. also https://www.xfiber.com/generelle-avtalevilkar If you have questions related to the termination of your services, please contact [email protected] We hope to see you back sometime in the future when your datacom needs may change again.